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CUSTOMER REVIEW SUMMARY

Here is an overview of customer sentiment derived from recent google reviews for Silver Linings of St. Michaels - max 10 reviews, no older than +- 18 months:

Rob and Jeff are the best and most helpful folks I’ve ever encountered at a jewelry store. With less than a week’s notice they got my wife’s birthday presents ready with days to spare. They were also great in fixing some of her old pieces. I recommend them fully and will be returning. Outstanding experience working with Frank. Came by to size down my wife’s bridal set and not only was it done perfectly, it was completed in less than 2 hours. I would not hesitate to return for any reason. Frank was knowledgable, personable, professional and highly skilled. Great overall experience as a first-time customer! The fact that this place doesn’t have a perfect five stars shows that you can’t please everyone. Buying my wife and I rings here was the best decision I ever made. The workers and owners are all so unbelievably nice and any small issues we’ve ever ran into they have taken care of. I can’t say enough good things. I’ve already referred all my family and friends here We are beyond grateful to Jeff at The Diamond Mine for the incredible kindness and generosity he showed us during the most difficult time. After a devastating loss in our family, we urgently needed a repair on a piece of jewelry that held immeasurable sentimental value. Jeff stepped in with such compassion and urgency, going out of his way to make it happen for us, and he did it quickly. His dedication to helping us, especially for a veteran, moved us to tears. It’s rare to find someone who genuinely cares so much, and Jeff's selflessness and heart made an unbearable time just a little easier. We will forever be thankful for his unwavering support, and we’ll never go anywhere else for our jewelry needs. Thank you, Jeff, from the bottom of our hearts. You are a true blessing. Every time we walk in we are instantly greeted and given the best, quality experience. My fiance bought my engagement ring first, and now we have our wedding bands. The help I received was 10/10 especially since I can be so indecisive It always smells amazing and you can’t beat family owned! Today was my first time at Diamond Mine. I got my wife gold chain repaired. Frank was kind and courtesy. Frank did a outstanding job repairing my gold chain!!!! She is so happy now !!!!! She was able to put her cross ✝️ back on her chain!!!!!! God is Awesome!!!!!! Thank you Frank!!!!! You're the best!!!!! Friendly and helpful staff. They were able to adjust the length of my gold chain for a reasonable price. It only took them an hour to have it ready. Highly recommend! For years I have been looking for a gold cross and chain. My wife and her parents went to The Diamond Mine a few weeks ago to look at some jewelry which they were all satisfied with and purchased. More importantly, my wife informed me how professional and knowledgeable this family owned business was.

I decided to stop by with my wife a few days ago and it was a great experience. Jeff greeted us as we walked in and asked how he could assist. We informed him that we were looking for a new cross. Jeff pointed us in the right direction and displayed all of the crosses that they had. I chose the cross that i wanted and inquired about a chain. Jeff was knowledgeable on the appropriate size and gave us a brief rundown on the quality and shape of the chain.

My wife and i left very happy. I highly recommend The Diamond Mind if you’re looking to purchase any new jewelry. My wife comes here A LOT… haha. I do not, but when I brought in a David Yerman bracelet that they do not sell; they fixed it for free. Timely and no hassle. My wife will be back (obviously). If you’re looking for a seamless jewelry process, then look no further because Rob at the Diamond Mine provides just that. He designed my custom wedding band and earrings in less than a month from design to purchase. They’re exactly what I asked for! Thank you Rob for such a great experience.

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