William Travis Jewelry
Jewelry store providing jewelry repair near you in Chapel Hill, 27514, North Carolina.
4.1 Rating (93 reviews on Google)
Business Type and Services:
Jewelry store, Diamond dealer, Jewelry designer, Jewelry repair service, Watch repair service.
Business Description:
Store offering handcrafted jewelry & custom-design services, plus repairs & engraving.
CUSTOMER REVIEW SUMMARY
Here is an overview of customer sentiment derived from recent google reviews for William Travis Jewelry - max 10 reviews, no older than +- 18 months:
Mixed customer experiences with jewelry repair. Positive reviews praise prompt, warm, and courteous service, with staff (Pam, Caroline, Travis) providing on-the-spot repairs and extra touches. Negative experiences cite outrageous repair costs, extended wait times beyond estimates, undisclosed credit card service charges, and a lack of concern for customer inconvenience, particularly around holidays.
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Helpful Business Info and Features:
This small business jewelry store provides in-store pickup, shopping, and onsite services (no delivery/same-day delivery), with full wheelchair accessibility, on-site parking, and accepts checks and various card/NFC payments for quick visits, a convenient and accessible option for fixing jewelry near you.
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