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CUSTOMER REVIEW SUMMARY

Here is an overview of customer sentiment derived from recent google reviews for Franzetti Jewelers - max 10 reviews, no older than +- 18 months:

Lauray's not only has a breathtaking selection of rings, but their service of repairing and customizing jewelry is the best I could ask for! I did not get my engagement ring from them, but I did get my wedding bands there and they complement my engagement ring beautifully. Their sales associates are so friendly and helpful. 10/10 would recommend. ❤️✨️ Thanks for all of the following:

Staff was helpful and knowledgeable.
I was properly informed and listened to with great attention.
I had a repair and your prices were reasonable and repair was perfect and prompt.
My wedding ring was not transported to a different location.
I was given proper documentation for what I left for repair.
You take every precaution. THANK YOU I only needed a small repair yet the great staff at Lauray's treated me with professionalism and kindness. The work was perfect! It is a very sentimental piece so I am thrilled with the care and expertise given to it. Thank you to everyone at Lauray's Great service and price. They put a new battery in my Mavado watch in less than five minutes. We also are having a ring sized and the cost was reasonable and staff worked with us on all of our news. I highly recommend Laura's Diamond Center We needed to get our Christmas watches sized and landed at Lauray's. The store is located on Bath Row which is a great spot for us. The staff was warm and helpful, not pushy. Ms. Elizabeth was super helpful with our simple sizing and building a "favorites" inventory list for my hubby for our upcoming celebrations...Valentines, anniversary, my random "I want" moments. The selection is fabulous from first time diamond buyers to those to collect vintage pieces. Good price points for all. Ask for Ms. Elizabeth as she will take the time to help you find your next show stopper piece! My husband and I bought my engagement ring set when we got engaged and then a third band when I had our son. I have always loved how they look. Lauray’s also does an excellent job of cleaning to look like new and repairs. They are always courteous, quick and professional. Highly recommend. They have beautiful jewelry. This is such a great gem of a business! Holly greeted me on the way in! She provided the perfect balance between being helpful without allowing my preferences to develop into Just The Right Purchase!

Shop Lauray’s and tell them that Rick sent you.

Elizabeth, you did ok too Wowza... the selection is in credible. I could shop for days for myself but needed some lower price point gifts and they came through with flying colors. Excellent customer service meeting all of my needs. Super jewelry store. Highly recommend. What can I say? I walk in and Elisabeth shows me what I can’t live without. And they give me a price that’s too good to be true. So I buy at least 2-3 pieces at a time. They’re that good. Would buy again. Thanks Liz! We enjoyed searching for the perfect diamond ring with Elisabeth. She was attentive and very knowledgeable about the rings she showed us. I LOVE my ring!!!

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