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CUSTOMER REVIEW SUMMARY

Here is an overview of customer sentiment derived from recent google reviews for Skatell's Manufacturing Jewelers - max 10 reviews, no older than +- 18 months:

Went to this spot to try on wedding bands, and I am pretty blown away by the customer service we experienced. Served complimentary glasses of prosecco when we were seated, and our hostess was super knowledgeable with detailed answers to all of my questions. I highly recommend to any other soon-to-be grooms out there! Just purchased my wedding band from hitched and I love it! Caroline and her staff were so welcoming and helpful. She was very responsive to all my questions and, for someone who has never wore a ring before, made the process so easy. Hitched’s prices are also very competitive with many other jewelers. Go check it out. We worked with Katie at Hitched to design my fiancée’s engagement ring and had an incredible experience from start to finish. My fiancée didn’t have a specific design in mind, but after sharing some general ideas and style preferences, Katie came back with a few options that perfectly captured what we were envisioning. The whole process was seamless, and they even expedited the final steps to accommodate a proposal date I hadn’t fully planned in advance. I’d highly recommend Katie and the team at Hitched to anyone looking to create a custom engagement ring. I was so pleased with my wedding band shopping experience at Hitched Chicago! Bella listened closely to what my fiancé and I were looking for, gave us plenty of options and time to consider them all, and even offered a complimentary engagement ring cleaning. We didn’t feel pressured at all, and promptly received a follow up email detailing our favorite rings so we could sleep on the decision. Thank you Bella for a great shopping experience! Looking forward to receiving my ring.

Note to shoppers: average turn around time is 60-90 days My partner and I went to Hitched for our first time shopping for engagement rings. We were upfront with the consultation team that we were in the beginning stages of the process with limited knowledge of what we wanted. More than anything we wanted a fun, stress free experience to learn our own and each other’s tastes and that’s exactly what we got!

Caroline was amazing in educating us and guiding us through the process in a very casual way that didn’t make us feel pressured at all, but left us extremely excited to continue the process. I’m already recommending this place to friends and family in Chicago and look forward to what this journey may bring! My boyfriend and I booked an engagement consultation at Hitched, and it was our first time exploring engagement rings. The experience was incredibly informative, welcoming, and stress-free. Katie was so helpful, accommodating, and lovely to work with. I walked in knowing only about 3% of what I wanted in a ring and left 97% sure of exactly what I wanted! I especially loved getting to try on so many different styles. Hitched was also decorated so cute. Highly recommend for anyone starting their engagement ring journey! Hitched *Bucktown was such a wonderful experience from start to finish. I stopped in a few times by myself before coming in with my partner and they showed me around. Never pushy, always helpful. So when we were finally ready to go for it, I knew where I wanted to go. We made an appointment and got right in. Katie C. helped us out and was so wonderful. We tried on different sizes and styles. She always offered drinks and did everything to make us feel welcome and at home. We decided on rings same day, and they had my partners already in store ready to go for him. They ordered mine and it came in even quicker than we thought (around the holidays) which was a pleasant surprise. Katie was always checking in via email to make sure we were doing ok, so when I got my ring and decided I might have ordered too big (my bad) I knew I could send her an email and let her know. She literally had it handled same day for me. Got me a size swap, and was the absolute best. Moments in life like this can get stressful sometimes, and they shouldn’t. I say let Hitched help you out so you can check one thing off the list that you don’t have to worry about. Thank you Katie for being a part of our special day! Know that you make a difference. :))

* Bryan + Freddy We had a great experience picking out wedding bands at Hitched. Caroline was helpful answering questions and giving us ample time to look at all the options. We couldn’t be happier with our choice to shop at Hitched! I chose my wedding band from Hitched because they had the unique style I was looking for. They made the process so easy and everyone was very kind. They even kept me up-to-date with when my band would be ready and ensured it would get here with enough time to resize if needed. It ended up fitting and looking perfect! They did a great job resizing and polishing my heirloom wedding band, along with getting a band made for my fiancé!

Updating review: while they’re clear about their service time, it is quite longer than majority of places in town. They also incorrectly sized a band and did not offer to correct it for free and said it could take up to 6weeks, so we went elsewhere that corrected in 5 minutes.

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