Zales
Jewelry store providing jewelry repair near you in Lafayette, 47905, Indiana.
4,1 Rating (48 reviews on Google)
Business Type and Services:
Jewelry store, Diamond dealer, Gift shop, Jeweler, Jewelry designer, Jewelry repair service, Watch store.
Business Description:
Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.
CUSTOMER REVIEW SUMMARY
Here is an overview of customer sentiment derived from recent google reviews for Zales - max 10 reviews, no older than +- 18 months:
Mixed sentiment. Positive reviews praise Alex, Courtney, and Shannon for helpful, insightful, and patient service in engagement ring selection and warranty/repair assistance. However, several negative reviews cite awful customer service, including refusal to clean/inspect a pink sapphire ring under warranty, and mishandling of a lifetime guarantee for a lost diamond.
Helpful Business Info and Features:
This LGBTQ+ friendly jewelry store offers curbside pickup, delivery, and onsite/same-day services, with wheelchair accessible entrance/parking, and accepts various card/NFC payments for quick visits (note: also identifies as small business), a convenient option for jewelry repair close to you.
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