KAY Jewelers
Jewelry store providing jewelry repair near you in Hicksville, 11801, New York.
4.9 Rating (143 reviews on Google)
Business Type and Services:
Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store.
Business Description:
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
CUSTOMER REVIEW SUMMARY
Here is an overview of customer sentiment derived from recent google reviews for KAY Jewelers - max 10 reviews, no older than +- 18 months:
Mixed sentiment. Positive feedback for Lisa, Brenda, and Samantha helping with wedding jewelry and repurposing gems, noting friendliness and helpful tips. However, a very detailed negative review describes multiple issues with ring purchases, damage after resizing, incorrect sizing, gaslighting from one staff member ("loud non-manager"), and overall a rushed, frustrating experience despite the manager's efforts to resolve some issues. Another customer reported a ruined ring after a shank addition and rude refusal from manager Brandon to fix it.
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